Step Working Guide
                                                         STEP EIGHT

                                          "We Made A List Of All Persons We
                                             Had Harmed, And Became Willing
                                              To Make Amends To Them All"



To this point, the steps have focused mostly on repairing ourselves and our relationship with a God of our
understanding. Beginning with the Eighth Step, we bring other people into the healing process - people we harmed
in our addiction, people we harmed in our recovery, people we meant to harm, people we hurt by accident, people
who are no longer in our lives, and people we expect to be close to for the rest of our lives.
The Eighth Step is about identifying the damage we caused. It doesn't matter whether we caused it because we
were overtaken by rage, carelessness, or because we were afraid. It doesn't matter whether our actions were
based in selfishness, arrogance, dishonesty, or any other defect. It doesn't even matter that we didn't intend to
cause someone harm. All the damage we caused is material for the Eighth Step.
It may turn out that some of the harm we did can't be repaired. It may turn out that we, ourselves, can't directly
make the repair. It may even turn out that we're not responsible for something we've placed on our Eighth Step list.
Our sponsor will help us sort that out before we go on to the Ninth Step. For now, our task is only to identify who
we harmed, what the harm was, and become willing to make amends.
It's natural to wonder about the Ninth Step and how we will make our amends while we're working the Eighth
Step. What we think about our amends is bound to influence our work in this step. We may need to get some
common misconceptions out of our way before we can make our list.
It's wonderful that we've already begun repairing our relationships with some of the people in our lives. Our families
are probably delighted that we're no longer using drugs. Some of the more overt damage we inflicted on others
ceased as soon as we stopped using drugs. If we managed to keep our jobs or stay in school, we're probably
already performing better in those places. We're no longer harming our co-workers or employers, teachers or
fellow students in certain ways. But is that enough?
We have probably heard people in meetings emphasizing that "amends" means to change, not just to say "I'm sorry"
-that what really counts is the way we're treating people now. But this doesn't mean that formal apologies have
gone out of fashion in NA. Direct, face-to-face verbal amends are extremely powerful, both as a means of spiritual
growth for us and as a long-awaited comfort for the people to whom we make them. What our members are
emphasizing is that we can't just offer people lame apologies and then go right back to doing what caused them
harm in the first place.
Some of us may be feeling a bit weary at this point, especially if our sponsor had us do extensive writing on the first
seven steps. We inventoried our behavior in Step Four, and we cataloged our character defects in Step Six; now
we have to examine the same situations from yet another angle! It may seem as if we've examined our lives and our
addiction in every possible way by the time we're done with these steps. Is all this really necessary? Aren't we just
punishing ourselves by going over and over the same thing?
No, we're not. The Eighth Step is the beginning of a process that lets us feel equal to others. Instead of feeling
shame and guilt, instead of feeling forever "less than," we become able to look people in the eye. We won't have to
avoid anyone. We won't have to be afraid we'll be caught and punished for some neglected responsibility. We'll be
free.

1:Am I hesitating in any way about working the Eighth Step?
Why?____________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

Some of us go to the other extreme with this step: We can't wait to get right out there and "make everything okay,"
unaware that we may cause more harm. We blunder forward, confessing infidelities to our spouses and our friends.
We sit our families down and make them listen to every detail of our addiction, confirming some of their worst fears
about what we were doing out there and filling in some blanks that, until then, had been left mercifully empty. In a
state of excitement, we give our children a speech about how we have a disease for which we're not responsible,
how we love our recovery, and how wonderful life is going to be from then on, forgetting all the times before when
we had made them so many empty promises. We stroll into our employer's office one day and announce that we're
addicts, that we've embezzled a great deal of money through ingenious means, but that we're very sorry and we'll
never ever do it again.
Though our own experiences with rushing out to make amends are probably not this extreme, we can surely grasp
the point: If we try to make amends without our sponsor 5 guidance and without a plan, we can end up causing
even more harm.

2:Do I realize the need to slow down and consult my sponsor before making amends? Have I created more harm
in any situation by rushing out to make amends before I was ready? What was the situation?
_____________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

Some of us may still believe that we're just basically nice people who have never truly harmed anyone-except
ourselves, that is. If we're truly stumped about who belongs on our amends list, or we have a vague idea that our
family belongs there but we're not sure why, it could be that we're overlooking something or that our denial is still
pretty thick. Sometimes, we're just not able to see the truth about certain situations, even after many years in
recovery. A suggestion that many of us have followed is that if we think of someone to whom we seem to owe
amends, but we can't think of the situation that resulted in our owing amends, we put the name on the list anyway.
Sometimes we'll think of the "why" later on. We should do the best we can with this step for now, contact our
sponsor, and keep working on our recovery. As the saying goes, "more will be revealed." We just need to keep an
open mind, so that when the knowledge comes we'll be prepared to accept it.
Last but not least, many of us delay starting this step because we aren't willing to make amends to certain people.
We either resent them, or we feel too afraid to ever imagine ourselves approaching them. We need to start this step
and list these people even if we're not sure we'll ever be able to make the amends. If it's truly unsafe to make the
amends, our sponsor will help us figure out how to handle the situation.

3:List the resentments that are in the way of my willingness to make
amends.____________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

4:Can I let these resentments go now? If not, can I muster the willingness to add these names to my list anyway,
and worry about becoming willing later?
_____________________________________________________________________
_______________________________________________________________________________________
____________
_______________________________________________________________________________________
___________

5:Are there any people to whom I owe amends that may be a threat to my safety or about whom I'm truly
concerned in some other way? What are my
fears?____________________________________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

                                  
The people we harmed and how we harmed them

Before we actually begin making our list, there's one final concept with which we must familiarize ourselves: the
meaning of "harm" in this step. We need to strive to understand all the ways in which it is possible to cause harm so
that our list can be thorough.
Certain types of harm are obvious. For instance, if we stole money or property from a person or a business, that's
quite obviously a form of harm. In addition, most of us have no trouble recognizing physical or emotional abuse as a
type of harm.
Then there are situations where we have no problem recognizing what we did as harmful, but may have difficulty
identifying who, in particular, we harmed. For instance, we cheated on a test at school. Did this harm the instructor,
we ask ourselves? Our fellow students? Ourselves? The students who came after us and had to pay the price of
our instructor's mistrust because of our dishonesty? The answer to this example is that all of these people were
harmed, even if only indirectly. They belong on our Eighth Step list.
Finally, we get to the deeper types of harm. These types of harm may be the most damaging, for they strike at the
most vulnerable places in the human heart. For instance, we had a friend. The friendship was perhaps an old one,
spanning many years. Emotions, trust, even personal identity - all these were engaged in the friendship we shared.
This relationship really mattered to our friend, and to us as well. Then, without explanation, because of some real or
imagined slight, we withdrew from the friendship and never tried to renew it. Losing a friend is painful enough
without the added burden of not knowing why, but many of us inflicted just this type of harm on someone. We
damaged that person's sense of trust, and it may have taken many years to heal. A variation on this is that we may
have allowed someone to take the blame for a relationship ending, making the person feel unlovable, when in reality
we had just grown tired of the relationship and were too lazy to maintain it.
There are many different ways we can inflict deep emotional harm: neglect, withdrawal, exploitation, manipulation,
and humiliation, to name but a few. The "victims" and "nice people" among us may find that we made others feel
inferior when we passed ourselves off as better than everyone else, projecting an attitude of moral superiority. The
competent and self-sufficient among us may find names for the Eighth Step list by thinking about the people whose
offers of help and gestures of support we rejected.
An additional struggle that many of us face when we identify types of harm arises from an automatic tendency to
focus only on the time before we stopped using. It's a little easier for us to be rigorously honest about the harm we
caused in our active addiction. We were using drugs, we were different people then. However, we have all caused
harm during our recovery. (Remember, whether we intended to or not doesn't matter.) In fact, we've probably all
caused harm to people with whom we share our recovery - other NA members. We may have gossiped about
them, withdrawn from them, responded with insensitivity to their pain, interfered in a sponsorship relationship, tried
to control a sponsee's behavior, behaved like an ingrate with a sponsor, stolen Seventh Tradition money,
manipulated people by using our clean time as a source of credibility in a service argument, or sexually exploited a
newcomer, to name a few relatively common examples. Most of us have an extremely hard time placing these
situations on our Eighth Step list because the thought of making the amends makes us so uncomfortable. We hold
ourselves accountable to a higher standard of behavior around NA, and we're sure that others expect more from
us, also. The fact is that our fellow NA members are likely to be especially forgiving because they know what we're
trying to do-but again, we should avoid worrying about the Ninth Step now.

                                                                
Making our list

The first thing to know is that this is not a list that we can keep in our heads. We need to put each name and what
we did to harm the person down on paper. Once it's on paper, it's hard to forget anyone or go back into denial
about an amends we'd rather avoid. If for some reason we can't use paper, we can use a tape recorder or any
other method our sponsor has agreed will help us get the most out of this step.
When we're ready to begin our list, we sit down, recall all we've learned about harm, and start writing. Some
names are going to spring to mind immediately. Others may come to mind as we think about the types of harm we
have caused. We absolutely need to go back through our Fourth Step and search out any information we can
extract from that.
We should include every name and situation we think of even if we're relatively, but not entirely, sure that our
sponsor is going to tell us we don't owe any amends in that particular situation. It's almost always better to delete
names than to try to recall names we should have added, but didn't, when we're going over the list with our
sponsor. In addition, there may be times when we remember an incident in which we caused harm, but not the
names of the people involved. We can at least list the incident.
Putting ourselves on the list may seem awkward to some of us. We may have been informed in our early recovery
that making amends to ourselves was a self-centered idea, that we needed to stop thinking about ourselves all the
time and start thinking about the people we had harmed. Then, the whole notion of making amends to ourselves
may have been confusing. Some of us probably thought that making amends should involve "rewarding" ourselves
for staying clean or some other accomplishment. We may have tried to do this by buying ourselves things we
couldn't afford, or by indulging other compulsions. In reality, the way we make amends to ourselves is by stopping
irresponsible or destructive behavior. We need to identify the ways we ve created our own problems - that is,
harmed ourselves - through our inability to accept personal responsibility. Then, when we add ourselves to the list,
we can list the harm we caused to our finances, our self-image, our health, etc.
There is also a delicate situation that many of us have faced: What if we've harmed our sponsor, he or she doesn't
know about the harm, and will likely find out when we go over the list? In this situation, we should consult another
member whose recovery we respect, perhaps our sponsor's sponsor.

6:List the people I've harmed and the specific ways I harmed each one.
_________________________________________
_______________________________________________________________________________________
____________
_______________________________________________________________________________________
____________
_______________________________________________________________________________________
____________
_______________________________________________________________________________________
____________
_______________________________________________________________________________________
___________

                                                                 
Becoming Willing

Now that we have our list, or have added new names to the list we've been keeping since our first time through the
Eighth Step, it's time to get willing to make amends. In order to become willing, we have to know at least a little
about what "making amends" involves. Earlier in this guide, we talked about the need to do more than just change
our behavior, but some of us may be afraid that we just aren't capable of changing. We're sincere. We want to
refrain from ever repeating the same behavior again, but we think about the times when we've made promises
before. Aren't we subject to doing the same thing again? This is when we have to really believe in our recovery. No
matter how long we've been clean and the wrongs for which we're making amends, we have to have faith that the
God of our understanding will give us the strength and the ability to change.

7:Why is saying "I'm sorry" alone not sufficient to repair the damage I've
caused?________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

8:Why is only changing my behavior not sufficient to repair the damage I've
caused?_____________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

For some of the amends we owe, we'll find that we're willing as soon as we put the name on our list. For others,
the willingness may not come so easily.
It's very rare that we don't owe at least some financial amends, whether they're to people from whom we stole,
people who lent us money we never paid back, businesses, or lending institutions. We know that making the
amends is going to deprive us of money we'd rather keep for ourselves. It may take time for us to appreciate the
profound internal freedom that comes from discharging such debts, and thus gain the willingness to make these
amends. It may help to ask our Higher Power to give us the willingness to make these amends.

9:Do I have financial amends that I don't want to make? What would my life be like if I had already made these
amends?
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

Some of our amends may be to people who also harmed us. These are usually the amends we have the most
difficulty becoming willing to make. It seems like every time we think about these amends, we get so angry thinking
about what they did to us that we forget all about making amends. But our recovery calls on us to practice the
spiritual principle of forgiveness. Through prayer and any additional help we need to seek out, we can find it within
ourselves to forgive the people who have also harmed us.

10:Do I owe amends to people who have also harmed me? What have I done to become willing to make these
amends?
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

Amends that we can't ever see ourselves making may also be on our list. Maybe we're so unwilling that we don't
even want to try praying for willingness; we can't imagine having any compassion for the people to whom we owe
these amends. In this case, we just need to leave these amends on our list. We don't have to make all our amends
in one day or in any set amount of time. It may take some time to become willing to make some amends. Every
time we look at our Eighth Step list, we should ask ourselves if we've become willing to make this amends yet. If
not, we can keep checking periodically.
                                                                 
Spiritual principles

In the Eighth Step, we will focus on honesty, courage, willingness, and compassion.
To practice the principle of honesty in the Eighth Step, we need to draw on our experience in the previous steps.
We've admitted the nature of our problem-addiction-and affirmed the solution to that problem. This was an act of
honesty. We've taken a searching and fearless moral inventory of ourselves; doing so exercised our newfound
honesty. Extracting the nature of our wrongs from within the fabric of our personalities took our honesty to an even
deeper level. So we have some experience separating our part in things from what others may have done. That's
the level of honesty we'll need to call on in Step Eight. We have to forget about resentments, blaming others,
believing we were innocent victims, and any other justification for the harm we caused. We simply need to put it on
the list!

11:How is determining the exact nature of my wrongs valuable in the Eighth Step? Why is it so essential that I'm
clear about my
responsibility?____________________________________________________________________________
__
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

12:What are some examples of my experience with honesty from the previous steps? How will I translate that
experience into this
step?___________________________________________________________________________________
____
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

To practice the principle of courage in the Eighth Step, we have to put ourselves in God's care. We can't restrict
our list to only those amends that we think will turn out okay. We have to believe that our Higher Power will
provide us with the fortitude, the humility, the inner strength, or whatever we need to get through any amends.
Whether we need to face someone and we're afraid of how we'll feel, or we need to accept the consequences of a
crime for which we are sought, we'll be able to handle it with the help of our Higher Power.

13:What are some examples of my experience with courage from the previous steps? How will I translate that
experience into this step?
_______________________________________________________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

We've already talked a great deal about willingness in this step, especially becoming willing to make amends. But
we need a certain amount of willingness to work this step that has nothing to do with making amends. First of all,
we need the willingness to make our list. No matter what we're feeling about adding a certain name to the list, we
need to become willing to add it. We also need the willingness to practice the other spiritual principles connected to
this step.

14:Are there any names I haven't yet added to my list? Am I willing to add them now? Have I completed my
list?_______
_______________________________________________________________________________________
___________

15:What are some of the things I've done to increase my
willingness?__________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

16:How do I feel about having to pray for
willingness?______________________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

Developing a compassionate spirit becomes possible at this stage in our recovery. Before we did the work involved
in the previous steps, we were too caught up in resentment, blame, and self-pity to think about others. Along with
our ability to think of ourselves as ordinary human beings, we begin to see that others are doing the best they can
with their humanness, too. We know we are subject to periodic doubts and insecurities about ourselves, and so are
others. We know we are likely to speak before thinking, and so are others. We realize that they regret it as much
as we do. We know we are prone to misreading situations and over or underreacting to them. As a result, when we
see others act on a character defect today, we feel empathy rather than annoyance or anger, because we know
what caused them to act as they did. Our hearts feel full when we think about how we share the same dreams,
fears, passions, and faults as everyone else.

17:Am I beginning to feel connected with others?
Describe.__________________________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

18:Am I beginning to feel compassion and empathy for others?
Describe._______________________________________
_______________________________________________________________________________________
___________
_______________________________________________________________________________________
___________

                                                                          
Moving on

Discussing every single one of the amends on our list with our sponsor is essential. It doesn't matter how long we've
been clean or how much experience with making amends we have. Every one of us is liable to misjudge a situation
when working alone, but we often find that we can see things more clearly when we look at situations from another
point of view. We need our sponsor's insight. We need our sponsor's encouragement. We need our sponsor's
vision and hope. It's amazing how much a simple discussion with our sponsor can do to help us tap into the quiet
strength that lives in each one of us. When we've stripped away the distracting influences and have exposed that
solid core of serenity, humility, and forgiveness, we're ready for the Ninth Step.






                                      Copyright © 1998, Narcotics Anonymous World Services, Inc.